Front Of House Assistant (Fixed Term Contract)

Royal Shakespeare Company; Stratford-upon-Avon; On-site; GBP 12,000 - 17,000; Part time

Job summary

The Royal Shakespeare Company in Stratford-upon-Avon is seeking Front of House Assistants to welcome audiences to The Three Musketeers during the festive period. These fixed-term roles are 16 hours per week across seven weeks, with evenings and weekends the norm.

We value friendly communicators with strong interpersonal skills who stay calm under pressure and can adapt to changing situations, helping ensure every performance runs smoothly and safely.

Qualifications

• Friendly communicators with strong interpersonal skills.
• Ability to identify and solve problems and use initiative.
• Positive, adaptable attitude with ability to work under changing conditions.
• Calm and dependable in emergencies.

Responsibilities

• Welcome audiences at performances and assist with general enquiries.
• Provide a genuine welcome and promote the RSC to visitors.
• Support safe and smooth operations during public events.
• Work as part of a team to ensure a positive visitor experience, evenings and weekends.

Skills

Friendly communication

Interpersonal skills

Problem solving

Positive attitude

Calm under pressure

Job description

Do you enjoy meeting people? Do you thrive working as part of a team? Are you looking for evening and weekend work over the festive period?

You do not need to be an expert on theatre or Shakespeare!

The RSC is currently looking for a number of dynamic individuals with infectious enthusiasm to join our Front of House team to welcome audiences to our family Christmas production The Three Musketeers.

Our team of Front of House Assistants together create an enjoyable and relaxed environment in which visitors can explore the building and engage with the work of the RSC. The team take a positive and proactive lead role in providing a genuine welcome to the public, promoting the RSC, and are solution-focused whilst assisting audiences during their visit. The team consistently works collaboratively in ensuring the safe and smooth running of all public events, responding promptly and appropriately in a variety of unplanned situations.

We are currently offering fixed-term contracted hours positions based on 16 hours per week for seven weeks, from the 21 November to the 9 January 2027.

Successful individuals will demonstrate that they:

• Are fun, confident communicators with strong interpersonal skills
• Enjoy identifying and solving problems as well as acting on their own initiative
• Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions
• Remain calm under pressure and dependable in an emergency

As these roles will be supporting performances in the Royal Shakespeare Theatre, shifts will be evenings and weekends only, with occasional midweek matinees if available. Evening shifts start from 6pm. Successful applicants will need to be able to provide regular weekend availability.