Front of House Assistant

Asociacion Mexicana de Hoteles y Moteles de Tabasco A.C.; Reading; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a caring and compassionate team as a Front of House Assistant in Reading. This part-time role involves supporting the management team, greeting visitors, and ensuring a welcoming atmosphere. You'll handle receptionist duties, manage queries, and assist with site visits, making a meaningful impact in a rewarding environment. If you thrive in a supportive setting and enjoy interacting with people, this opportunity is perfect for you.

Qualifications

• Experience in customer service or front of house roles.
• Ability to create a welcoming atmosphere.

Responsibilities

• Assist the administrator and management team.
• Cover front of house duties and greet visitors.
• Handle queries and manage site visit arrangements.

Skills

Customer Service

Communication Skills

Reception Duties

Job description

We are looking for a Front of House Assistant to support the Administrator and the management team. You will cover receptionist and telephone duties, which involve creating a welcoming atmosphere, greeting visitors, dealing with queries, and performing any appropriate follow-up actions.

Rate of Pay
£12.25 per hour

Contract Type
Part Time

Contract Hours
30 hours, from 12:00 to 6:00 pm

Location: Reading - Lakeside

Leadership & Support

Working in care can be challenging, but it's also one of the most rewarding jobs you can do. When you join the B&M Care family, our 'whole home approach' ensures that you will be supported as part of a caring, compassionate team.

Duties and Responsibilities Include, But Are Not Limited To:

• Assist the home's administrator, enabling support for the management team.
• Cover the front of house until 6:00 pm to ensure the home is fully supported.
• Undertake receptionist and telephone duties, including handling queries, taking messages, greeting visitors, and following up as needed.
• Create a welcoming atmosphere for enquirers, visitors, residents, relatives, and friends.
• Understand and adhere to security checks and restrictions for visitors.
• Manage arrangements for site visits by potential residents and their relatives.