Front of House Assistant

National Museums NI; Omagh; On-site; GBP 26,000; Part time

Job summary

An innovative museum organization in Omagh seeks a Front of House Assistant to enhance visitor experience at the Ulster American Folk Park. This part-time role involves managing the welcome area, admissions desk, and retail sections, ensuring a positive experience for all visitors. Suitable for entry-level candidates with a strong customer service orientation. Employment includes generous leave and participation in the civil service pension scheme. The ideal candidate will play a vital role in delivering excellent customer service in a welcoming museum environment.

Benefits

Generous leave entitlement

Civil service pension scheme

Qualifications

• Positive and customer-focused attitude required.
• Experience in customer service is a plus.

Responsibilities

• Deliver a positive and customer-focused experience.
• Manage the welcome area, admissions desk, and retail areas.

Job description

Front of House Assistant

Job reference: 2025R000451

Date posted: 03/12/2025

Application closing date: 31/12/2025

Location: Ulster American Folk Park, Omagh

Salary: £25,796 per annum pro‑rata

Package: Generous leave entitlement, civil service pension scheme

Contractual hours: 28

Basis: Part‑time

Job category/type: Experience & Enterprise Development

National Museums Northern Ireland is an ambitious organisation delivering award‑winning museum services. The Ulster American Folk Park at Castletown, Omagh is an outdoor museum designed to tell the story of the great waves of emigrants who left Ulster for the New World in the 18th and 19th centuries. Through its unique display of outdoor exhibits featuring many original buildings, the park depicts the varied aspects of emigrant life and experience on both sides of the Atlantic.

We are looking for a Front of House Assistant to play a key role in the delivery of a positive and customer‑focused experience. Working across the welcome area, admissions desk and retail areas, the role represents the first and last point of contact for our visitors.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Management and Manufacturing

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