Front of House & Admin Coordinator

Portman Asset Finance Ltd; Northampton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Portman Finance Group, based in Northampton, is seeking a Front of House Receptionist to create a welcoming client experience, manage the reception, answer calls, and coordinate meetings. The role supports multiple departments and ensures an efficient office environment.

The ideal candidate will be highly organised with strong communication and problem-solving skills, able to work independently and collaboratively across teams.

Qualifications

• Experience in a reception/front-of-house or customer-facing role.
• Excellent verbal and written communication skills.
• Professional telephone manner and interpersonal skills.
• Strong organisational skills with ability to manage multiple tasks.

Responsibilities

• Welcome clients, visitors and guests in a friendly, professional manner.
• Manage the main reception area to stay organised and presentable.
• Answer and direct incoming telephone calls promptly and professionally.
• Handle post, deliveries and courier services.
• Coordinate meeting room bookings and prepare rooms for meetings.
• Provide administrative support to departments as required.
• Assist with events, staff activities and ad hoc training.
• Liaise with suppliers and facilities for office maintenance.

Skills

Reception experience

Customer service

Strong communication

Organisational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Portman Finance Group, based in Northampton, is seeking a Front of House Receptionist to create a welcoming client experience, manage the reception, answer calls, and coordinate meetings. The role supports multiple departments and ensures an efficient office environment.

The ideal candidate will be highly organised with strong communication and problem-solving skills, able to work independently and collaboratively across teams.