Front of House

Impala; Greater London; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave

Staff training and courses

50% restaurant discount for staff

Pension scheme

Mental health support

Cycle-to-work scheme

Refer a Friend bonus

Travel opportunities

Job summary

Super8 in London is seeking an experienced restaurant supervisor to oversee a busy service section. You will ensure timely turnaround and consistently deliver hospitality at a high standard, while sharing knowledge about our produce and suppliers with guests.

Join a team that values the brand ethos, efficiency, and collaboration. You will participate in daily briefings and in-house training to grow with the Super8 vision.

Qualifications

• 2 years of hospitality experience required.
• Strong communication and guest service skills.

Responsibilities

• Oversee a service section in a fast-paced environment and ensure timely turnaround.
• Consistently deliver a high standard of hospitality to guests.
• Share knowledge of produce and suppliers with guests.
• Work in alignment with the brand ethos and company values.
• Demonstrate efficiency and multitask across tasks and shifts.
• Collaborate effectively as part of a team.
• Participate in daily briefings and in-house training sessions.

Skills

Hospitality experience

Guest experience

Team leadership

Job description

About us:

Impala, our newest restaurant opened its doors in Spring of 2026. Led by chef Meedu Saad, co-owner and executive chef of Kiln, Impala is an open fire grill restaurant, with influences from North Africa to North London. This project is a culmination of recipes and techniques collected from the unruly metropolises that have shaped Meedu’s cooking.

Our restaurant's larder is built across the seasons, and an absolute focus on quality of ingredients founded upon long term farming projects. The room, led by Fanny Derozier, who has spent the last six years at Kiln, will have an atmosphere which recalls the energy of the Friday markets of Cairo, colliding with a Soho bar. The wine list, led by Penny Vine and Martina Larnach, will focus on offering multiple cuvées and vintages from producers whom they are inspired by.

We’re looking for people who are passionate about what we do, excited by the Super 8 vision, and eager to be involved in shaping something new. This is your chance to grow with us and help create a restaurant that reflects the creativity and energy of our team.

What you’ll be doing:

• Overseeing a section in a fast-paced environment, ensuring turnaround times are met.
• Consistently delivering a high standard of hospitality.
• Communicating comprehensive knowledge of our produce and suppliers to our guests.
• Operating in alignment with our company values and brand ethos.
• Demonstrating efficiency in all aspects of service and the ability to multitask.
• Collaborating effectively as part of a team.
• Actively participating in and contributing to daily briefings and in-house training sessions.

What you’ll bring:

• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• 2 years of experience in hospitality and guest experience.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

What’s in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.