Front of House

Super8; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Staff discounts

Staff meals

Discounted dining

Pension scheme

Mental health support

Cycle-to-work

Refer a Friend bonus

Travel opportunities

Laptop contribution

Job summary

Kiln in London, Soho, is a Thai-inspired open-kitchen restaurant where charcoal-fired woks drive a fast-paced guest experience. You will oversee a section, ensuring timely turnover and consistently high hospitality standards while sharing knowledge about our produce and suppliers with guests.

We value curiosity and learning; 2 years in hospitality and flexibility to work 5 of 7 days are expected. Kiln offers 28 days annual leave, staff discounts, training, and opportunities to travel to meet

Qualifications

• Passion and knowledge of restaurants, good cooking and sourcing of food and drink are a great headstart.
• 2 years of experience in hospitality and guest experience.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

Responsibilities

• Overseeing a section in a fast-paced environment, ensuring turnaround times are met.
• Consistently delivering a high standard of hospitality.
• Communicating comprehensive knowledge of our produce and suppliers to our guests.
• Operating in alignment with our company values and brand ethos.
• Demonstrating efficiency in all aspects of service and the ability to multitask.
• Collaborating effectively as part of a team.
• Actively participating in and contributing to daily briefings and in-house training sessions.

Skills

Hospitality knowledge

Guest experience

Teamwork

Flexibility

Job description

About Us:

Kiln is a Thai-inspired open-kitchen restaurant in Soho, cooking with charcoal-fired woks and grills. Our cuisine is influenced by the border regions of Thailand, Myanmar, and Laos. We source exceptional produce from trusted farmers and growers. We foster a fast-paced, friendly environment where research, creativity, and new ideas are encouraged. Kilnhas won multiple awards and appeared on prestigious restaurant lists, earning its place as a key institution in the London dining scene. We hold daily briefings with the team to taste dishes and wines from our ever-evolving menu. We value curiosity and humility—experience isn’t essential, but a desire to learn is.

What you’ll be doing:

• Overseeing a section in a fast-paced environment, ensuring turnaround times are met.
• Consistently delivering a high standard of hospitality.
• Communicating comprehensive knowledge of our produce and suppliers to our guests.
• Operating in alignment with our company values and brand ethos.
• Demonstrating efficiency in all aspects of service and the ability to multitask.
• Collaborating effectively as part of a team.
• Actively participating in and contributing to daily briefings and in-house training sessions.

What you’ll bring:

• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• 2 years of experience in hospitality and guest experience.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

What’s in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.