Host

Impala; Greater London; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

28 days leave

Staff meals

Restaurant discounts

Nearby dining discounts

Maternity leave

Pension scheme

Mental health support

Cycle-to-work

Refer a Friend bonus

Travel opportunities

Job summary

Super 8 in London is seeking a warm, welcoming Host to join our front-of-house team. You’ll greet guests, manage the door, handle reservations, and respond promptly and personally to guest inquiries in a fast-paced, lively restaurant environment.

You’ll use SevenRooms to coordinate bookings, collaborate with the floor team, and contribute to consistently excellent hospitality. We offer generous benefits, staff dining, travel opportunities, and a supportive work culture that celebrates creativity

Qualifications

• Experience in a busy, front-of-house role in a restaurant.
• Strong guest-service focus and the ability to create memorable experiences.
• Proactive, warm personality and professional appearance.

Responsibilities

• Greet guests with a friendly, welcoming presence and manage the door.
• Handle reservations and respond promptly to guest inquiries.
• Coordinate with floor team to deliver smooth service.
• Maintain high standards of hospitality in a fast-paced environment.

Skills

Guest service

Calm under pressure

Clear communication

Engaging presence

Hospitality passion

Tools

SevenRooms

Job description

About Us:

Impala, our newest restaurant led by chef Meedu Saad, co‑owner and executive chef of Kiln, Impala is an open fire grill restaurant, with influences from North Africa to North London. This project is a culmination of recipes and techniques collected from the unruly metropolises that have shaped Meedu’s cooking.

Our restaurant's larder is built across the seasons, and an absolute focus on quality of ingredients founded upon long term farming projects. The room, led by Fanny Derozier, who has spent the last six years at Kiln, will have an atmosphere which recalls the energy of the Friday markets of Cairo, colliding with a Soho bar. The wine list, led by Penny Vine and Martina Larnach, will focus on offering multiple cuvées and vintages from producers whom they are inspired by.

We’re looking for people who are passionate about what we do, excited by the Super 8 vision, and eager to be involved in shaping something new. This is your chance to grow with us and help create a restaurant that reflects the creativity and energy of our team.

We're on the hunt for a Host to join our FOH team!

What you'll bring:

• A friendly, welcoming presence with a genuine love for hospitality and creating meaningful guest experiences.
• Confidence and expertise in managing the door, handling reservations, and responding to guest inquiries promptly and professionally.
• Responding to guest enquiries promptly, accurately, and with a personal touch.
• Using systems such as SevenRooms to manage bookings and coordinate with the floor team.
• Supporting the team to deliver consistently excellent hospitality in a lively, fast‑paced environment.

What You’ll Bring:

• A friendly, engaging presence with a genuine love for hospitality.
• Proven experience in a busy, high‑energy restaurant setting.
• Familiarity with reservation platforms such as SevenRooms (or the confidence to learn quickly).
• Clear, confident communication skills and the ability to stay calm under pressure.
• A passion for the London food scene, and fresh seasonal produce.
• Full UK right to work documentation.

What’s in it for you:

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle‑to‑work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.

If this role sounds like a great fit for you, we’d love to see your application!