Compassionate Receptionist: Growth & Care Impact

Avery Healthcare Group; Rugeley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Avery Healthcare Group is seeking a Receptionist for Horse Fair Care Home in Rugeley. You will be the first point of contact, delivering high-quality customer service and supporting a range of administrative tasks.

The ideal candidate will have excellent communication skills, a friendly and welcoming attitude, and the ability to handle inquiries and messages. A DBS check will be funded by Avery Healthcare as part of joining the team.

Qualifications

• Excellent communication skills, both verbal and written.
• Positive, friendly and welcoming attitude.
• Experience with handling client inquiries and complaints benefits.
• Ability to manage reception tasks with discretion and professionalism.

Responsibilities

• Answer telephone and respond to enquiries at reception; redirect calls to staff and record messages.
• Perform reception-related administration, maintain databases and provide admin support to the General Manager.
• Maintain tidiness of the reception area and liaise with Housekeeping to uphold standards.

Skills

Verbal communication

Written communication

Positive attitude

Problem solving

Job description

Avery Healthcare Group is seeking a Receptionist for Horse Fair Care Home in Rugeley. You will be the first point of contact, delivering high-quality customer service and supporting a range of administrative tasks.

The ideal candidate will have excellent communication skills, a friendly and welcoming attitude, and the ability to handle inquiries and messages. A DBS check will be funded by Avery Healthcare as part of joining the team.