Front Desk Receptionist - Guest Experience Champion

Malmaison; Stratford-upon-Avon; On-site; GBP 27,000 - 33,000; Full time

Job summary

Malmaison is seeking a friendly receptionist for Hotel du Vin in Stratford-upon-Avon. You will be the first and last person guests see, setting the tone of each visit and ensuring exceptional service. The role offers a permanent contract and paid hourly rate for a 40-hour week.

Join a brand focused on delivering memorable experiences, with opportunities for development within the Malmaison group and its apprenticeship schemes.

Responsibilities

• Be the face of our hotel, greet guests and deliver friendly service.
• Assist guests with queries and ensure a memorable experience.
• Contribute to a high standard of guest satisfaction and brand reputation.

Job description

Malmaison is seeking a friendly receptionist for Hotel du Vin in Stratford-upon-Avon. You will be the first and last person guests see, setting the tone of each visit and ensuring exceptional service. The role offers a permanent contract and paid hourly rate for a 40-hour week.

Join a brand focused on delivering memorable experiences, with opportunities for development within the Malmaison group and its apprenticeship schemes.