Guest Experience Ambassador - Part-Time Receptionist

Malmaison; Cambridge; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Career progression opportunities

Apprenticeship scheme

Job summary

Malmaison in Cambridge is seeking a friendly and passionate part-time Receptionist to join the Hotel Du Vin team. This role is pivotal in providing excellent service and creating memorable experiences for our guests.

You will be responsible for setting the tone for guest visits and ensuring high standards of service. This position offers opportunities for career progression within the company, including apprenticeships after the probationary period.

Qualifications

• Must have a natural hospitality charm and a passion for service.
• High standards are second nature.
• Desire to create memorable experiences for guests.

Responsibilities

• Be the face of the hotel and set the tone for guest visits.
• Ensure guests have an excellent experience.
• Deal with various guest queries.

Skills

Natural hospitality charm

Passion for service

High standards

Excellent communication skills

Job description

Malmaison in Cambridge is seeking a friendly and passionate part-time Receptionist to join the Hotel Du Vin team. This role is pivotal in providing excellent service and creating memorable experiences for our guests.

You will be responsible for setting the tone for guest visits and ensuring high standards of service. This position offers opportunities for career progression within the company, including apprenticeships after the probationary period.