Front Desk Receptionist – Caring Care Home

Avery Healthcare Group; Herne Bay; On-site; GBP 12,000 - 18,000; Full time

Job summary

Avery Healthcare Group is seeking a Receptionist for Miramar Care Home in Herne Bay. You’ll be the first point of contact, delivering professional customer service and handling a range of administrative tasks to support the home’s operations.

Ideal candidates will have excellent communication, be confident with computers, and bring a welcoming, problem-solving mindset. This role requires a DBS check and eligibility to work in the UK.

Qualifications

• Excellent communication skills both verbal and written.
• Confident in using computers.
• Positive, friendly, and welcoming attitude.
• Experience with problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication

Computers

Customer service

Problem solving

Job description

Avery Healthcare Group is seeking a Receptionist for Miramar Care Home in Herne Bay. You’ll be the first point of contact, delivering professional customer service and handling a range of administrative tasks to support the home’s operations.

Ideal candidates will have excellent communication, be confident with computers, and bring a welcoming, problem-solving mindset. This role requires a DBS check and eligibility to work in the UK.