Luxury Front Desk & Guest Relations Executive

Montpellier Resourcing Associates Ltd.; West End; On-site; GBP 36,000 - 44,000; Full time

Job summary

Montpellier Resourcing Associates Ltd. in London is seeking a polished Corporate and Guest Relations Receptionist to join a small front-of-house team at our client's London office.

You will greet clients and visitors, manage the reception area, and set a five-star tone from the moment someone arrives. The role requires superb presentation, excellent communication, discretion, and the ability to coordinate meeting rooms, switchboard duties, and hospitality arrangements for board-level meetings.

Qualifications

• Proven experience as a receptionist or in a similar front-of-house role.
• Knowledge of five-star client service standards and front-desk operations.
• Excellent verbal and written communication; professional presentation.

Responsibilities

• Welcome clients, guests and visitors in a warm, professional manner.
• Run the reception area and manage the visitor management system.
• Provide five-star client service, handle calls, and relay messages.
• Coordinate Outlook meeting room bookings and ensure rooms are prepared.
• Serve refreshments and manage hospitality arrangements for meetings.
• Support colleagues with bookings and administrative tasks.
• Cover shifts between 8am and 6pm, Monday to Friday.

Skills

Polished communication

Front of House

Five-star service

Discretion

Reliability

Team player

Meeting room coordination

Microsoft Word

Excel

PowerPoint

Outlook

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Montpellier Resourcing Associates Ltd. in London is seeking a polished Corporate and Guest Relations Receptionist to join a small front-of-house team at our client's London office.

You will greet clients and visitors, manage the reception area, and set a five-star tone from the moment someone arrives. The role requires superb presentation, excellent communication, discretion, and the ability to coordinate meeting rooms, switchboard duties, and hospitality arrangements for board-level meetings.