Front Desk Receptionist

CareerHelix Ltd; Cardiff; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Home office stipend

Job summary

CareerHelix Ltd. is seeking a Front Desk Receptionist to be the welcoming first point of contact for visitors and callers. You will greet guests, direct inquiries, and support a professional, organized front desk.

Responsibilities include handling mail, managing sign-in procedures, and providing light administrative support to keep operations running smoothly. This role offers remote-friendly tasks and a home office stipend for hybrid work.

Qualifications

• 0-1 years of receptionist or customer service experience.
• Strong verbal communication and interpersonal skills.
• Comfort with multi-line phone systems and basic office software.
• Professional, reliable, and punctual approach.

Responsibilities

• Greet and welcome visitors and clients
• Answer and direct incoming calls
• Manage visitor sign-in and security procedures
• Sort mail and deliveries
• Keep the reception area organized and welcoming

Skills

Verbal communication

Interpersonal skills

Phone systems

Office software

Tools

Phone systems

Office software

Job description

Join our team as a Front Desk Receptionist and be the welcoming first point of contact for everyone who visits our office. You'll greet guests, manage incoming calls, and help maintain a professional, organized front desk experience.

This role is ideal for someone personable and reliable who enjoys interacting with people throughout the day. Alongside guest interactions, you'll handle mail, manage visitor sign-in procedures, and provide light administrative support to keep operations running smoothly.

Responsibilities:

• Greet and welcome visitors and clients
• Answer and direct incoming calls
• Manage visitor sign-in and security procedures
• Sort mail and deliveries
• Keep the reception area organized and welcoming

Requirements:

• 0-1 years of receptionist or customer service experience
• Strong verbal communication and interpersonal skills
• Comfort with multi-line phone systems and basic office software
• Professional, reliable, and punctual approach
• Health insurance
• Paid time off
• Remote-friendly administrative support tasks where applicable
• Home office stipend for hybrid responsibilities
• Positive, team-oriented environment

We are dedicated to creating an inclusive environment where people of all backgrounds can thrive professionally. Our company does not discriminate against applicants or employees on the basis of race, religion, gender, sexual orientation, age, disability, marital status, or any other legally protected characteristic.