Front Desk Patient Services Coordinator

Allscreens Nationwide Ltd; Eastbourne; On-site; GBP 20,000 - 23,000; Full time

Job summary

Arlington Road Medical Practice is seeking a Receptionist to join the front-of-house team. You will greet patients, assist with appointment bookings, and handle telephone inquiries with a friendly, professional approach.

The role also involves general administrative support to ensure the smooth running of the practice and collaboration with clinical and administrative colleagues. Key duties include registering patients, managing the appointment system, handling post and hospital correspondence,

Responsibilities

• Welcome patients and visitors to the practice in a friendly, professional and helpful manner.
• Register and check in patients for appointments and clinics.
• Book, amend and cancel appointments using the practice's computerised system.
• Handle telephone queries and book appointments by phone.
• Receive hospital correspondence and post, and log samples as required.
• Prepare and log outgoing mail securely and confidentially.
• Ensure the practice is secure at closing and report any security concerns.

Job description

Arlington Road Medical Practice is seeking a Receptionist to join the front-of-house team. You will greet patients, assist with appointment bookings, and handle telephone inquiries with a friendly, professional approach.

The role also involves general administrative support to ensure the smooth running of the practice and collaboration with clinical and administrative colleagues. Key duties include registering patients, managing the appointment system, handling post and hospital correspondence,