Front Desk & Office Coordinator - Newcastle

BENEFACT TRUST LIMITED; Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension 5% to 10%

Annual bonus

Life assurance

Income protection

25 days annual leave

Career development

Employee assistance programme

Job summary

Lycetts Insurance Brokers requires a Receptionist to join their Newcastle head office. You will be the first point of contact for visitors and clients, delivering a welcoming, professional experience while supporting day-to-day office administration.

The role is permanent, 35 hours per week, Monday to Friday, with alternate weekly shifts. A competitive salary and generous benefits package are offered, reflecting your involvement in a busy, client-facing environment.

Qualifications

• Strong communication skills.
• Excellent personal interaction with clients and colleagues.
• Experience of data input.
• Appropriate IT skills.

Responsibilities

• Act as the first point of contact for visitors, providing a professional and welcoming reception service.
• Managing incoming telephone calls and directing enquiries to the appropriate teams and colleagues.
• Supporting the day-to-day administration of the office, ensuring a smooth and efficient working environment.
• Coordinating meeting rooms, visitor arrangements, post, deliveries and courier services to support the smooth running of the office.
• Maintaining reception and communal areas to a high standard, creating a positive experience for visitors and employees.
• Assisting with administrative tasks including document preparation, data entry, filing and record management.
• Supporting colleagues across the business with ad hoc administrative and office support activities.
• Ordering and monitoring office supplies, ensuring stock levels are maintained.
• Working collaboratively with colleagues to deliver an excellent service and contribute to the smooth running of the office.

Skills

Strong communication skills

Excellent personal interaction

Experience of data input

Appropriate IT skills

Job description

Lycetts Insurance Brokers requires a Receptionist to join their Newcastle head office. You will be the first point of contact for visitors and clients, delivering a welcoming, professional experience while supporting day-to-day office administration.

The role is permanent, 35 hours per week, Monday to Friday, with alternate weekly shifts. A competitive salary and generous benefits package are offered, reflecting your involvement in a busy, client-facing environment.