Account Executive

Benefact Group; Newcastle upon Tyne; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Employer pension contribution 5% to 10

Annual Bonus scheme

Life Assurance cover up to 4x salary

Group Income Protection up to 65%

25 days annual leave + bank holidays

Career development with funded quals

Employee Assistance Programme

Job summary

Lycetts Insurance Brokers, proudly part of Benefact Group, is seeking an Account Executive in Newcastle to manage and grow an existing portfolio of commercial insurance clients, delivering tailored solutions and trusted advice.

You will work closely with clients, insurers and colleagues to build long-term relationships, review risk discussions, and help drive business growth while ensuring FCA compliance and accurate records.

Qualifications

• Experience in commercial insurance broking or underwriting.
• Ability to interpret insurance documentation and wordings.
• Strong communication and customer service skills.
• Excellent attention to detail, organisation and time management.
• Proven negotiation skills with insurers.
• Proficient with Microsoft Office and broking software.

Responsibilities

• Manage and develop an existing portfolio of commercial insurance clients.
• Build strong client relationships through reviews and risk discussions.
• Negotiate with insurers to secure suitable cover.
• Identify and convert new business opportunities.
• Deliver renewals and client communications.
• Ensure FCA compliance and maintain records.
• Collaborate with colleagues and insurer partners for client outcomes.

Skills

Commercial insurance

Underwriting experience

Client communication

Policy wordings

Attention to detail

Time management

Negotiation

Tools

Microsoft Office

Broking software

CRM software

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Newcastle

About The Role

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Account Executive to join our Newcastle office. This is a fantastic opportunity to join Lycetts as an Account Executive where you'll manage and grow an existing portfolio of commercial insurance clients, providing trusted advice, excellent service and tailored insurance solutions. Working closely with clients, insurers and colleagues, you'll play a key role in building long-term relationships and supporting business growth.

Why join us?

Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

• Managing and developing an existing portfolio of commercial insurance clients.
• Building strong client relationships through regular reviews and risk discussions.
• Negotiating with insurers to secure competitive and appropriate cover.
• Identifying and converting new business opportunities.
• Delivering renewals, recommendations and client communications.
• Working with colleagues and insurer partners to achieve great client outcomes.
• Ensuring FCA compliance and maintaining accurate records.

What you'll need to have

• Experience in commercial insurance broking or underwriting
• Working understanding of relevant to role insurance products
• Effective communication and customer service skills.
• Ability to analyse and interpret insurance documentation and policy wordings.
• Strong attention to detail, organisation, and time management
• Negotiation skills when dealing with insurers and service partners.
• Intermediate proficiency with Microsoft Office and broking software.

What we offer

• A competitive salary - let's discuss it
• Hybrid working available upon successful completion of probation
• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
• Annual Bonus scheme (Discretionary based on individual and company performance)
• Life Assurance cover up to 4 x salary, and Group Income Protection scheme up to 65% of salary
• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
• Career development opportunities with funded support and financial incentives for all professional qualifications.
• An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported.

About Us

The Lycetts Group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26