Front Desk & Facilities Support Specialist

Leeds City Council; Leeds; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

West Yorkshire Pension Fund

Hybrid working

Career development opportunities

Staff benefits

Job summary

Leeds City Council is seeking a Support Assistant to deliver a customer-focused reception and comprehensive administrative support within the Facilities Management team. The role is based in Leeds and involves greeting the public, managing records, and coordinating with other departments.

The successful candidate will be organised, proactive and capable of working at pace, with a can-do attitude and commitment to council values.

Qualifications

• Educated to NVQ level or can demonstrate relevant experience in appropriate work field.
• Ability to use Microsoft systems such as Word, Excel and PowerPoint.

Responsibilities

• Provide high-quality front-facing reception/administrative service including greeting the public, visitors and council members.
• Maintain accurate electronic records and liaise with building managers and other departments.
• Support the Facilities Management team with ordering, stock control and helpdesk tasks.

Skills

Interpersonal skills

Customer service

Teamwork

Organisational skills

Education

NVQ level or equivalent experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Leeds City Council is seeking a Support Assistant to deliver a customer-focused reception and comprehensive administrative support within the Facilities Management team. The role is based in Leeds and involves greeting the public, managing records, and coordinating with other departments.

The successful candidate will be organised, proactive and capable of working at pace, with a can-do attitude and commitment to council values.