Front Desk Host – Warm Hospitality at a Historic Hotel

Shepherd Neame; Stone Cross; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Hourly pay + tips

Early wage withdrawal

Staff discounts on food & drink

Job summary

Shepherd Neame is seeking a Receptionist at the Bell Hotel in Sandwich, Kent. You will welcome guests, manage bookings, and ensure a warm, efficient first impression from arrival to departure.

The role is part-time with permanent status, offering flexible hours and a pay rate up to £12.80 per hour, plus tips and staff discounts. Join a historic brewery family delivering memorable guest experiences.

Qualifications

• Receptionist role requires a friendly attitude and high standards.
• Strong communication and organisational skills are essential.
• Ability to handle bookings and guest queries with accuracy.

Responsibilities

• Welcome guests and manage check-in/check-out.
• Handle bookings and reservations.
• Respond to queries and resolve issues promptly.
• Coordinate with housekeeping, kitchen and management for smooth operations.
• Maintain accurate records and uphold company standards.

Skills

Hospitality

Guest services

Communication

Teamwork

Tools

Booking software

Job description

Shepherd Neame is seeking a Receptionist at the Bell Hotel in Sandwich, Kent. You will welcome guests, manage bookings, and ensure a warm, efficient first impression from arrival to departure.

The role is part-time with permanent status, offering flexible hours and a pay rate up to £12.80 per hour, plus tips and staff discounts. Join a historic brewery family delivering memorable guest experiences.