Hospitality Team Member: Create Memorable Guest Experiences

Shepherd Neame; Tankerton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Tips share

Early wage access

Food & drink discount

Overnight stay discount

Shop discounts

Mental health support

Pension plan

Career development

Flexible hours

Job summary

Shepherd Neame's Marine Hotel in Whitstable on Tankerton Slopes is hiring a Restaurant Team Member to welcome guests, take orders, serve food and drinks, and help create memorable visits with warm, attentive service. No experience? No problem!

If you have the right attitude, we’ll give you all the training and support you need. This part-time, permanent role offers up to £12.80 per hour, flexible hours, tips, and discounts across pubs, hotels and shops, plus pension and career development

Qualifications

• No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.

Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Job description

Shepherd Neame's Marine Hotel in Whitstable on Tankerton Slopes is hiring a Restaurant Team Member to welcome guests, take orders, serve food and drinks, and help create memorable visits with warm, attentive service. No experience? No problem!

If you have the right attitude, we’ll give you all the training and support you need. This part-time, permanent role offers up to £12.80 per hour, flexible hours, tips, and discounts across pubs, hotels and shops, plus pension and career development