Front Desk Host - Boutique Care Home (Part-Time)

Quantum Care; Cradle End; A distancia; GBP 17.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Enhanced pay on weekends and Bank/hols

Career development pathways

In-house training

Employee Assistance Programme

Company pension (after 1 year)

DBS check and uniform

Retail discounts

Descripción de la vacante

Quantum Care is seeking two part-time Receptionists to join Elm View Care Home in Bishop's Stortford. You’ll be the welcoming face of our hotel‑style home, providing a professional front of house for residents, visitors and staff.

This role is 25 hours per week on a two-week rolling rota (Week 1: Mon–Tue 9am–6pm, Week 2: Wed 1:30pm–6pm and Thu–Fri 9am–6pm). Strong communication and computer skills are essential for success in this role.

Formación

• Previous experience as a receptionist preferred.
• Excellent customer service and communication skills.
• Ability to work alone when needed.
• Confident in verbal and written communication via face-to-face, phone and email.
• Proficient computer skills are essential.

Responsabilidades

• Reception & telephone support — front of house for staff, visitors and callers.
• Managing deliveries and ensuring items reach the correct recipient.
• Processing invoices and submitting to the Home Manager.
• Maintaining a welcoming reception area and organised post room.
• Handling outgoing mail and monitoring stationery supplies.
• Supporting the Home Manager with additional duties as required.
• Demonstrating reliable computer-based tasks and systems.

Conocimientos

Reception experience

Customer service

Communication skills

Telephone handling

Email communication

Herramientas

Computer literacy

Descripción del empleo

Quantum Care is seeking two part-time Receptionists to join Elm View Care Home in Bishop's Stortford. You’ll be the welcoming face of our hotel‑style home, providing a professional front of house for residents, visitors and staff.

This role is 25 hours per week on a two-week rolling rota (Week 1: Mon–Tue 9am–6pm, Week 2: Wed 1:30pm–6pm and Thu–Fri 9am–6pm). Strong communication and computer skills are essential for success in this role.