Front Desk & Guest Services Team Member - Permanent Contract

Premier-Inn; Tetford; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Permanent contract

Full training and support from day one

Opportunities to learn new skills andd

Whitbread Benefits Card – up to 60%off

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn is looking for a Ground Floor Team Member at Thetford to welcome guests, assist with check-in, and help ensure a smooth stay. You’ll serve breakfast or dinner, answer questions, and support the team during busy periods in a fast-paced hotel setting.

No hotel experience is required. If you enjoy helping people and staying calm under pressure, we’ll train you to cover reception, restaurant and guest areas as needed.

Qualifications

• No hotel experience required.
• Friendly and helpful, able to stay calm in busy periods.
• Enjoy taking initiative and helping guests.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and help solve problems for guests.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates across the hotel when busy.
• Ensure guests feel looked after from arrival to departure.

Skills

Customer service

Job description

Premier Inn is looking for a Ground Floor Team Member at Thetford to welcome guests, assist with check-in, and help ensure a smooth stay. You’ll serve breakfast or dinner, answer questions, and support the team during busy periods in a fast-paced hotel setting.

No hotel experience is required. If you enjoy helping people and staying calm under pressure, we’ll train you to cover reception, restaurant and guest areas as needed.