Front Desk & Guest Services Associate

Premier-Inn; Liverpool; On-site; GBP 12,000 - 20,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn is seeking a Ground Floor Team Member for its Liverpool location. You’ll welcome guests, help them check in, serve breakfast or dinner and assist to keep the hotel running smoothly.

No hotel experience is required—train you as needed. You’ll work across the reception, restaurant and public areas, with shifts including evenings and weekends, to ensure every guest feels cared for from arrival to departure.

Qualifications

• No hotel experience required; we’ll train you.
• People from retail, cafés, pubs, restaurants, leisure, travel and customer service have joined us successfully.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn is seeking a Ground Floor Team Member for its Liverpool location. You’ll welcome guests, help them check in, serve breakfast or dinner and assist to keep the hotel running smoothly.

No hotel experience is required—train you as needed. You’ll work across the reception, restaurant and public areas, with shifts including evenings and weekends, to ensure every guest feels cared for from arrival to departure.