Front Desk & Guest Experience Coordinator – London

Love Success; Greater London; On-site; GBP 17,000 - 22,000; Full time

Job summary

Love Success, a forward-thinking investment services organisation, is seeking a professional Receptionist for their prestigious London headquarters. The role is 08:00–17:00 or 09:00–18:00 with weekly rotation, based at London Victoria; 6 month FTC or permanent.

You will greet clients, manage calls, and support meeting room bookings, catering, and travel arrangements, while coordinating with Events and Marketing to host in-house events. A proactive, client-focused approach is essential.

Qualifications

• Previous experience in a corporate front-of-house or receptionist role is essential.
• Impeccable presentation and fluent English communicator.
• Strong organisational and multitasking skills.
• Positive, proactive approach with attention to detail.
• Able to work independently while collaborating with a wider team.
• Genuine passion for providing exceptional customer service.

Responsibilities

• Greet clients and visitors in a professional, welcoming manner.
• Manage incoming calls efficiently and courteously.
• Coordinate with Events and Marketing to plan and host in-house events.
• Book and prepare meeting rooms for internal and client use.
• Arrange catering for meetings and lunches.
• Maintain meeting rooms to a pristine, professional standard.
• Arrange taxis and support internal travel bookings.
• Provide ad hoc administrative support across the business.

Skills

Front-of-house

Fluent English

Communication skills

Organisational skills

Multitasking

Customer service

Independent worker

Job description

Love Success, a forward-thinking investment services organisation, is seeking a professional Receptionist for their prestigious London headquarters. The role is 08:00–17:00 or 09:00–18:00 with weekly rotation, based at London Victoria; 6 month FTC or permanent.

You will greet clients, manage calls, and support meeting room bookings, catering, and travel arrangements, while coordinating with Events and Marketing to host in-house events. A proactive, client-focused approach is essential.