Front Desk & Governance Support Officer

GMCA; Manchester; On-site; GBP 25,000 - 32,000; Full time

Job summary

GMCA is seeking a Reception and Business Support Officer to manage front-of-house duties, greet visitors and provide essential administrative support. The role requires handling enquiries, coordinating meetings and assisting with day-to-day office operations in a busy public sector environment.

You will collaborate with GMCA colleagues and external partners, build strong working relationships and contribute to service improvements. A customer-focused, well-organised approach is essential.

Qualifications

• Approachable, organized and confident dealing with people at all levels.
• Good communication skills, attention to detail and ability to prioritise work in a busy environment.
• Enthusiasm for public service and willingness to learn; commitment to excellent service.

Responsibilities

• Provide a welcoming, professional reception service for visitors, partners and colleagues.
• Respond to enquiries in a courteous, helpful and professional way.
• Provide high-quality administrative and business support, including IT systems to maintain information and produce reports.
• Support meetings by preparing agendas, attending meetings and producing notes.
• Help keep office processes, supplies and reception arrangements running smoothly.
• Work flexibly across different teams and support service improvement.

Job description

GMCA is seeking a Reception and Business Support Officer to manage front-of-house duties, greet visitors and provide essential administrative support. The role requires handling enquiries, coordinating meetings and assisting with day-to-day office operations in a busy public sector environment.

You will collaborate with GMCA colleagues and external partners, build strong working relationships and contribute to service improvements. A customer-focused, well-organised approach is essential.