Business Support Officer

GMCA; Manchester; On-site; GBP 24,000 - 32,000; Full time

Job summary

GMCA is seeking a capable Business Support professional to join the Information & Data Governance Team within the Legal & Governance Directorate in Manchester. You will provide diary management and administrative support to meet service priorities, whilst contributing to monitoring, evaluation and the improvement of business support activities.

You will assist in the design and maintenance of high quality management information systems, providing comprehensive advice to stakeholders and handling

Qualifications

• Provide business support and administration to meet service priorities.
• Contribute to monitoring, evaluation and improvement of business support activities.

Responsibilities

• Design, implement and maintain high quality management information systems for stakeholders.
• Deal with queries and correspondence from a wide range of internal and external customers.
• Provide accurate research and analysis support and produce emails, reports and briefing notes.
• Provide support to senior officers, including attendance at meetings and taking notes/minutes.
• Procure, monitor and maintain office stationery and equipment in line with procedures and budgets.

Skills

Diary management

Administration

Research & analysis

Stakeholder liaison

Minutes & meetings

Job description

Your role:

• You will work within the Information & Data Governance Team within the Legal & Governance Directorate ,liaising with internal and external customer groups and strategic partners, including:
• Senior Managers and staff within GMCA
• Senior Members & Officers from across the GM Local Authorities and other regional and national Local Authorities
• Shared service role with Transport of Greater Manchester [TfGM]

• Public Sector Organisations
• Government Departments
• Universities and Higher Education Facilities
• Private sector representatives & Managing Directors from across GM’s private sector and stakeholders/partners.

About you:

• Provide business support and administration, including diary management, to meet the support needs of the service, managing performance and development needs to achieve work objectives and service priorities.

• Provide business support and administration to effectively contribute to the monitoring, evaluation and improvement of all business support activities and house-keeping protocols that support the needs of the service and corporate initiatives.

• Contribute effectively to the design, implementation and maintenance of high quality management information systems and business support activities, providing comprehensive advice to stakeholders.

• Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.

• Provide accurate research and analysis support where required and produce a range of high quality communication, such as emails, reports and briefing notes for various audiences and purposes including complex, confidential and sensitive correspondence.

• Provide support to senior officers as required, including attendance at meetings, taking of notes/minutes of meetings as required.

• Procure, monitor and maintain office stationary and equipment, ensuring changes are made in line with procedures, budgets and agreed timescales.

Supporting Documents

Business Support JD