Front Desk & Facilities Coordinator (On-site)

Blue Arrow; Gloucester; On-site; GBP 16,000 - 23,000; Full time

Job summary

Blue Arrow is seeking a Customer Service Officer to join the team in Bristol (BS11). The role is on-site, Monday to Friday, 8:30am–4:30pm, with a salary of £14.20 per hour and a fixed term until February 2027. You will greet visitors and support registration services in a professional manner at the Old Council House.

Responsibilities include rooms setup, safety checks, security duties, and assisting with site facilities. No home working and no onsite parking are available.

Qualifications

• First point of contact for visitors, providing information with courtesy and professionalism.
• Clear and professional communication; ability to explain procedures simply.
• Health & safety awareness and patient, calm handling of queries.

Responsibilities

• Greet visitors attending ceremonies or registrations and guide them to the correct area.
• Set up ceremony rooms, maintain cleanliness and a welcoming environment.
• Undertake general security duties, open/close the building, and monitor safety.
• Monitor building condition and report issues; assist contractors as needed.
• Perform regular health & safety checks and follow evacuation procedures when required.

Job description

Blue Arrow is seeking a Customer Service Officer to join the team in Bristol (BS11). The role is on-site, Monday to Friday, 8:30am–4:30pm, with a salary of £14.20 per hour and a fixed term until February 2027. You will greet visitors and support registration services in a professional manner at the Old Council House.

Responsibilities include rooms setup, safety checks, security duties, and assisting with site facilities. No home working and no onsite parking are available.