Front Desk & Visitor Services Coordinator

Blue Arrow; West of England; On-site; GBP 25,000 - 34,000; Full time

Job summary

Blue Arrow is seeking a Customer Service Officer in Bristol to be the first point of contact, greet visitors, and provide information in a professional, friendly manner. The role requires on-site work with no home working options.

You will support site and facilities management, assist with safety checks, and provide high-quality administrative support to the Register Office as part of daily operations.

Qualifications

• Be the first point of contact with visitors and provide information in a professional and courteous manner.
• Maintain a welcoming attitude and listen carefully to understand needs.
• Demonstrate patience and clear communication when guiding people around the building.

Responsibilities

• Be the first point of contact for visitors and provide information clearly and politely.
• Greet visitors, maintain a friendly attitude and listen to needs.
• Assist with site and facilities management including health & safety checks.
• Ensure ceremony/appointment spaces are prepared and on time.

Skills

Customer service

Communication skills

Empathy

Visitor handling

Job description

Blue Arrow is seeking a Customer Service Officer in Bristol to be the first point of contact, greet visitors, and provide information in a professional, friendly manner. The role requires on-site work with no home working options.

You will support site and facilities management, assist with safety checks, and provide high-quality administrative support to the Register Office as part of daily operations.