Front Desk Concierge | Elevate the Guest Experience

Hotel Du Vin; St Andrews; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Staff room rates

Friends and family room rate

Discounted dining 35% off your bill

Fully funded Apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral scheme up to £1,500

Job summary

Hotel du Vin in Scotland is seeking a friendly, energetic receptionist to join our team. You will be the face of the hotel, handling enquiries and delivering outstanding guest service, while ensuring the guest experience is seamless from check-in to check-out.

This full-time role offers a competitive hourly rate of £13.01 with incentives, generous benefits and extensive training. You will work in a vibrant environment that values guest satisfaction, career progression, and collaboration with a

Qualifications

• Friendly, passionate and energetic receptionist personality.
• Natural hospitality charm and a passion for service.
• Able to deliver high standards and celebrity service.

Responsibilities

• Greet guests and handle enquiries at the reception.
• Provide check-in/check-out support and guest information.
• Support the team to ensure a smooth, welcoming guest experience.

Job description

Hotel du Vin in Scotland is seeking a friendly, energetic receptionist to join our team. You will be the face of the hotel, handling enquiries and delivering outstanding guest service, while ensuring the guest experience is seamless from check-in to check-out.

This full-time role offers a competitive hourly rate of £13.01 with incentives, generous benefits and extensive training. You will work in a vibrant environment that values guest satisfaction, career progression, and collaboration with a