Front Desk Maestro - Luxury Hotel Experience

Hotel Du Vin; Birmingham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Heavily discounted Staff Room Rates at

Discounted Friends and Family RoomRate

35% off dining in Brasseries and Bistr

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes up to £1500

Complimentary stays on 1st, 3rd and 5t

Job summary

Hotel du Vin is seeking a friendly receptionist in Birmingham to be the face of the hotel, greet guests and handle queries with enthusiasm. You will deliver high standards of service and contribute to a memorable guest experience in a warm, professional environment.

The role offers a permanent contract, a salary of £13.01 per hour for 32 hours per week, and a wide range of staff benefits including discounted room rates, dining discounts and an apprenticeship programme to support your career

Qualifications

• Friendly, energetic and passionate about hospitality.
• Natural hospitality charm and a passion for service.
• You will be the face of our hotel and ensure guests have an outstanding experience.

Responsibilities

• Be the welcoming face of Hotel du Vin and set the tone for every guest visit.
• Handle guest queries and requests with professionalism and warmth.
• Provide exceptional service to ensure guests leave with a memorable experience.

Job description

Hotel du Vin is seeking a friendly receptionist in Birmingham to be the face of the hotel, greet guests and handle queries with enthusiasm. You will deliver high standards of service and contribute to a memorable guest experience in a warm, professional environment.

The role offers a permanent contract, a salary of £13.01 per hour for 32 hours per week, and a wide range of staff benefits including discounted room rates, dining discounts and an apprenticeship programme to support your career