Front Desk Concierge: Elevate Guest Experience

Nyx-Hotel-London-Holborn; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Room discounts

Recognition scheme

Referral program

Wellbeing calendar

Training programs

Job summary

NYX Hotels is seeking a friendly Receptionist to welcome guests, manage check-in and check-out, and be a welcoming face of the hotel. You will provide local guidance, handle inquiries, and work closely with the Front Office team to deliver the 5-star experience.

You’ll join a diverse City Lovers team at a stylish property in London, contributing to memorable stays and high-standard service daily.

Qualifications

• Guest-focused hospitality mindset.
• Strong communication with guests and colleagues.
• Ability to multitask in a busy front-office environment.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Provide local recommendations and information for a great stay.
• Coordinate with other hotel departments to ensure guest satisfaction.

Skills

Customer service

Communication

Organised

Job description

NYX Hotels is seeking a friendly Receptionist to welcome guests, manage check-in and check-out, and be a welcoming face of the hotel. You will provide local guidance, handle inquiries, and work closely with the Front Office team to deliver the 5-star experience.

You’ll join a diverse City Lovers team at a stylish property in London, contributing to memorable stays and high-standard service daily.