Evening Front Desk Host – Guest Experience Leader

The Sirius Hotel Group Ltd; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Bonus incentives

Online Learning Hub

Wellbeing programme

Employee assistance programme

Cycle to work scheme

Free overnight stay

Discounted rates

Perkbox membership

Refer a friend £100

Milestone rewards

Salary sacrifice

Weekly fruit baskets

Job summary

The Resident Soho is seeking a dedicated Night Receptionist to join our London hotel team. You will be the first point of contact for arrivals and departures, delivering warm, personalised service and ensuring smooth front desk operations throughout the night.

With a focus on creating memorable guest experiences, you will manage guest requests promptly, handle administrative tasks, and collaborate with the team to maintain our high standards of hospitality at The Resident Soho.

Qualifications

• Live in the UK with right to work
• Experience in guest service environments
• Excellent communication skills and IT literacy

Responsibilities

• Deliver exceptional guest experiences throughout the guest journey
• Greet guests and manage front desk tasks
• Handle guest requests promptly in line with hotel policies

Skills

Great communication

Friendly service

Problem solving

Team player

Can-do attitude

Positive mindset

Adaptable

IT skills

Tools

PMS software

Job description

The Resident Soho is seeking a dedicated Night Receptionist to join our London hotel team. You will be the first point of contact for arrivals and departures, delivering warm, personalised service and ensuring smooth front desk operations throughout the night.

With a focus on creating memorable guest experiences, you will manage guest requests promptly, handle administrative tasks, and collaborate with the team to maintain our high standards of hospitality at The Resident Soho.