Front Desk & Community Administrator - Full-Time

Retirement Villages Group; Royal Tunbridge Wells; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training and development opportunities

Job summary

Paramount Place Retirement Village in Tunbridge Wells is seeking an Administrator / Receptionist to join our brand-new community. This full-time role covers front-of-house, welcome duties, and administrative support across the village.

You will greet residents and visitors, manage the telephone system, book meeting rooms, guest suites, restaurant reservations and parking, maintain directories, assist with payroll support for the General Manager, and help create a friendly, community-focused

Qualifications

• Experience in receptionist, administration, or customer service roles (1–3 years preferred).
• Highly organized, approachable, and confident communicating with a wide range of people.
• Thrives in a team-oriented, customer-focused environment.
• Comfortable using IT systems and handling confidential information.

Responsibilities

• Greeting and directing residents, visitors and the public with warmth and professionalism.
• Managing the telephone system and day-to-day reception operations.
• Booking meeting rooms, guest suites, restaurant reservations, and parking.
• Maintaining site directories and front-of-house presentation.
• Supporting fire and emergency procedures as a designated first responder.
• Assisting with general administrative duties and payroll support for the General Manager.
• Helping create a friendly, community-focused atmosphere throughout the village.

Skills

Receptionist

Administration

Customer service

Job description

Paramount Place Retirement Village in Tunbridge Wells is seeking an Administrator / Receptionist to join our brand-new community. This full-time role covers front-of-house, welcome duties, and administrative support across the village.

You will greet residents and visitors, manage the telephone system, book meeting rooms, guest suites, restaurant reservations and parking, maintain directories, assist with payroll support for the General Manager, and help create a friendly, community-focused