Front Desk Receptionist at Luxury Retirement Village

Richmond Villages; Stroud; On-site; GBP 7,400 - 10,000; Part time

Benefits offered by this job

Free meal with every shift

28 days holiday

Annual healthcare allowance

Job summary

Richmond Villages Painswick on Stroud Road in Gloucestershire is seeking a part-time Receptionist to greet visitors, handle phone calls, and support front-of-house operations. The role focuses on delivering a warm welcome and accurate information while maintaining smooth daily processes.

You will manage sign-ins, relay messages, handle resident queries, process payments, and keep records up to date. A friendly team environment and regular shifts on Thursdays, Fridays, and alternate weekends are

Qualifications

• Previous experience in reception or care home roles is beneficial.
• Excellent communication abilities and superb phone etiquette.
• Familiarity with Microsoft Office.
• Outstanding attention to detail and time management are crucial for teamwork and independent tasks.

Responsibilities

• Offering refreshments to visitors, and manage sign-ins.
• Handle incoming calls, direct them appropriately, and relay messages.
• Address resident queries and report them as necessary.
• Process financial transactions for sundry items, issue receipts, and confirm payments.
• Update display boards with current information.
• Manage mail, ensuring prompt correspondence and reporting unresolved items.
• Coordinate bookings and update records for restaurant reservations, maintenance, and transport.
• Keep records current, including forms, room status, and resident lists.

Skills

Reception experience

Communication

Phone etiquette

Microsoft Office

Attention to detail

Time management

Tools

Microsoft Office

Job description

Richmond Villages Painswick on Stroud Road in Gloucestershire is seeking a part-time Receptionist to greet visitors, handle phone calls, and support front-of-house operations. The role focuses on delivering a warm welcome and accurate information while maintaining smooth daily processes.

You will manage sign-ins, relay messages, handle resident queries, process payments, and keep records up to date. A friendly team environment and regular shifts on Thursdays, Fridays, and alternate weekends are