Front Desk & Admin Support Specialist

Hollybank Trustees Ltd; Hull and East Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bridge McFarland LLP in Hull seeks a Front of House Admin Assistant to welcome clients and visitors and provide essential administrative support to the team. You’ll handle reception, telephone queries, and basic file management in a professional, confidential environment.

The role offers opportunities to support multiple departments, develop admin skills, and contribute to a positive client experience at the firm's Hull office.

Qualifications

• Experience in a professional office environment preferred.
• Willingness to train as First Aider and Fire Marshal.
• Good level of general education.
• Proficiency with Microsoft Office and ability to learn new software.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality at all times.
• Strong organisation and workload prioritisation.
• Reliable, diligent, with attention to detail.
• Friendly, helpful, can-do attitude.
• Experience in a professional office environment preferred (duplicate sentence).
• Two years general secretarial/reception experience or similar.

Responsibilities

• Receive clients and visitors at the reception desk.
• Provide administrative support to the wider team.
• Support office operations and assist departments as required.
• Maintain professional telephone/personal contact with clients.
• Take and pass messages accurately and promptly.
• Ensure interview rooms are tidy and ready.
• Open and close client files as needed (training provided).
• Audio typing of correspondence and documents.
• Prepare mail and enclosures for dispatch.
• Log cheques and cash securely; pass card payment requests to finance.
• Maintain stationery and kitchen stock; manage local office purchases.

Skills

Front of House

Reception

Administrative support

Microsoft Office

Communication

Confidentiality

Education

General education

Tools

Microsoft Office

Job description

Bridge McFarland LLP in Hull seeks a Front of House Admin Assistant to welcome clients and visitors and provide essential administrative support to the team. You’ll handle reception, telephone queries, and basic file management in a professional, confidential environment.

The role offers opportunities to support multiple departments, develop admin skills, and contribute to a positive client experience at the firm's Hull office.