Admin Assistant

Hollybank Trustees Ltd; Hull and East Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bridge McFarland LLP in Hull seeks a Front of House Admin Assistant to welcome clients and visitors and provide essential administrative support to the team. You’ll handle reception, telephone queries, and basic file management in a professional, confidential environment.

The role offers opportunities to support multiple departments, develop admin skills, and contribute to a positive client experience at the firm's Hull office.

Qualifications

• Experience in a professional office environment preferred.
• Willingness to train as First Aider and Fire Marshal.
• Good level of general education.
• Proficiency with Microsoft Office and ability to learn new software.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality at all times.
• Strong organisation and workload prioritisation.
• Reliable, diligent, with attention to detail.
• Friendly, helpful, can-do attitude.
• Experience in a professional office environment preferred (duplicate sentence).
• Two years general secretarial/reception experience or similar.

Responsibilities

• Receive clients and visitors at the reception desk.
• Provide administrative support to the wider team.
• Support office operations and assist departments as required.
• Maintain professional telephone/personal contact with clients.
• Take and pass messages accurately and promptly.
• Ensure interview rooms are tidy and ready.
• Open and close client files as needed (training provided).
• Audio typing of correspondence and documents.
• Prepare mail and enclosures for dispatch.
• Log cheques and cash securely; pass card payment requests to finance.
• Maintain stationery and kitchen stock; manage local office purchases.

Skills

Front of House

Reception

Administrative support

Microsoft Office

Communication

Confidentiality

Education

General education

Tools

Microsoft Office

Job description

At Bridge McFarland LLP, we pride ourselves on being more than just a leading law firm.With a strong local presence and an excellent reputation, we are committed to supporting our people and helping them thrive.

We believe in creating a workplace that is professional, collaborative and genuinely enjoyable to be a part of.You'll be surrounded by supportive colleagues, who value your input and encourage growth.

We're looking for a Front of House Admin Assistant to join our welcoming team in Hull.In this important and highly visible role, you'll help create a professional and friendly first impression for clients and visitors while providing vital administrative support to the wider team.

Main Responsibilities include:

• To receive clients and visitors at the reception desk.
• To support the effective operation of the office.
• To provide high quality administrative support as required within the organisation to staff and clients.
• To provide assistance to all departments as and when required.
• Provide an efficient telephone/personal contact with clients in a professional and courteous manner.
• Take and pass messages accurately and promptly.
• Ensure the tidiness of the interview rooms
• Open and close client files as required (Training will be provided)
• Audio typing of correspondence and documents
• Prepare mail and enclosures for dispatch
• Log incoming cheques and cash securely, issue receipts and pass requests for credit card payments by phone to the finance department
• Ensure stationery and kitchen stock maintained, to include local office purchases

Knowledge and Skills

• Experience in a professional office environment preferred
• Must be willing to train as First Aider & Fire Marshal
• Good level of general education
• Have knowledge of Microsoft Office and the ability to learn software as required
• Be a good communicator both verbally and written
• Be able to maintain a high level of confidentiality
• Be able to prioritise and organise workload
• Be reliable and diligent, with good attention to detail
• Have a friendly and helpful 'can do' attitude

Qualifications and Experience

• Experience in a professional office environment preferred.
• 2 years general secretarial / reception experience or similar