Front of House Receptionist

Foot Anstey; Belfast City District; On-site; GBP 20,000 - 26,000; Full time

Job summary

Foot Anstey NI in Belfast is seeking a confident Front of House Receptionist to ensure welcoming, well‑organised client experiences. You’ll be the first contact for clients and visitors, manage meeting spaces, and support day‑to‑day office operations with discretion and professionalism.

The role requires strong customer service, familiarity with Microsoft Office, and the ability to stay calm under pressure. Training for SIA/food hygiene and security procedures is provided.

Qualifications

• Experience in a similar role (legal or professional services experience is desirable).
• Professional communication and customer-service skills.
• Confident with Microsoft Office.
• Proactive, adaptable, and calm under pressure.
• Awareness of workplace security and access control.

Responsibilities

• Welcoming clients and visitors and overseeing access to the office
• Handling challenging situations calmly and professionally
• Managing administrative tasks, including meeting room bookings
• Setting up and clearing meeting rooms and event spaces
• Completing daily Health & Safety checks and supporting emergency procedures
• Recording accidents, incidents, and near-misses accurately
• Supporting the delivery of food, beverage, and event services within the client suite
• Acting as Fire Marshal and First Aider (training and certification provided)

Skills

Front of House

Customer Service

Microsoft Office

Access Control

SIA Licence

Food Hygiene Level 3

Job description

Job Title: Front of House ReceptionistReady to take your career to the next level? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.
We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

• Role: Front of House Receptionist
• Team: Business Services – Foot Anstey NI
• Location: Belfast (office based)
• Working Pattern: Full time
• Why this role matters: This is a pivotal opportunity supporting the business with first class front of house support.

We’re looking for a confident, professional Front of House Receptionist to support the day‑to‑day running of the Client Suite of our Leading UK Law firm. If you have sound judgement skills, professional approach to customer service, some administrative experience, and can manage challenging situations calmly and diplomatically, we’d love to hear from you.You’ll be the first point of contact for clients, visitors and colleagues, helping to create an exceptional, well‑organised and welcoming experience with each interaction, while maintaining a discreet awareness of security and client wellbeing. The role involves physical tasks, such as setting up meeting rooms and rearrangement of meeting room tables and chairs.

What you’ll do

• Welcoming clients and visitors and overseeing access to the office
• Handling challenging situations calmly and professionally
• Managing administrative tasks, including meeting room bookings
• Setting up and clearing meeting rooms and event spaces
• Completing daily Health & Safety checks and supporting emergency procedures
• Recording accidents, incidents, and near‑misses accurately
• Supporting the delivery of food, beverage, and event services within the client suite
• Acting as Fire Marshal and First Aider (training and certification provided)

What we’re looking for

• Experience in a similar role (legal or professional services experience is desirable)
• Highly professional communication and customer‑service skills
• Confidence using Microsoft Office
• A proactive and adaptable approach, with the ability to remain calm under pressure
• An awareness of workplace security and access control, delivered in a professional and customer-friendly manner
• A valid SIA Supervisor or Security Guarding licence, or willingness to obtain (training and certification provided)
• Food Hygiene Level 3, or willingness to attain (training and certification provided)

Join a seriously ambitious firm

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.
• In June 2025 McKees joined forces with Foot Anstey enabling us to better support our clients and create more opportunities for our employees.

Progressive benefits tailored to you

• Competitive salary.
• Enhanced parental leave policies.
• Health and wellbeing initiatives.
• Find out more about our benefits and work environment here Life at Foot Anstey | Foot Anstey