Front Desk & Admin Support - Probation Services

Allscreens Nationwide Ltd; West Bromwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

Probation Service Receptionist role based in West Bromwich. You will be the first point of contact for visitors and callers, handling reception duties and a range of administrative tasks in line with service policies.

Responsibilities include greeting people, logging arrivals, issuing visitor passes, coordinating room bookings, and providing confidential admin support to operational teams. Core hours may include evenings or weekends, with training provided.

Responsibilities

• To be first point of contact for Probation Service and greet visitors professionally both face to face and via telephone and email, logging arrivals and departures and issuing visitor passes and security fobs as necessary.
• To support a number of teams/functions within the operational area, including covering during periods of absence and assisting with administrative tasks.
• To manage building logistics, including mail, PPE, stationery, booking rooms and car parking, and support events and registrations as required.
• To assist with Health and Safety and security, acting as key holder, operating building security, testing alarms, monitoring CCTV and assisting evacuation measures.

Job description

Probation Service Receptionist role based in West Bromwich. You will be the first point of contact for visitors and callers, handling reception duties and a range of administrative tasks in line with service policies.

Responsibilities include greeting people, logging arrivals, issuing visitor passes, coordinating room bookings, and providing confidential admin support to operational teams. Core hours may include evenings or weekends, with training provided.