Front Desk & Admin Coordinator - Flexible Hours

SMT Corp.; Cambridge; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible working arrangements

Employee Assistance Programme (EAP)

Training and development opportunities

Friendly and supportive team

Job summary

SMT GB is seeking a professional Receptionist to join our Duxford Head Office on a zero-hours, casual basis. You will be the first point of contact for visitors, customers, contractors and employees, delivering a welcoming and efficient reception service while supporting the day-to-day running of our head office.

This varied role suits someone who enjoys working with people, can multitask effectively, and takes pride in delivering excellent customer service.

Qualifications

• Previous experience in a receptionist, front-of-house, administration or customer service role.
• Excellent communication and interpersonal skills.
• A professional, friendly and customer-focused approach.
• Strong organisational skills with excellent attention to detail.
• The ability to manage multiple priorities in a busy office environment.
• Good IT skills, including Microsoft Office applications.
• A reliable, flexible and proactive attitude.

Responsibilities

• Welcoming visitors, customers and contractors and ensuring sign-in procedures are completed correctly.
• Managing incoming calls and directing enquiries to the appropriate departments.
• Monitoring and responding to the reception email inbox.
• Processing incoming and outgoing mail, including preparing post for Royal Mail collection.
• Maintaining stationery supplies and placing orders within budget guidelines.
• Coordinating employee rental vehicle bookings.
• Assisting with the scheduling of employee health checks and other appointments.
• Providing overflow telephone support for busy departments.
• Managing call-back requests and communicating them to the relevant teams.
• Supporting meeting arrangements, including room bookings, refreshments and deliveries.

Skills

Reception experience

Excellent communication

Customer-focused

Organised

Multitasking

IT skills

Tools

Microsoft Office

Job description

SMT GB is seeking a professional Receptionist to join our Duxford Head Office on a zero-hours, casual basis. You will be the first point of contact for visitors, customers, contractors and employees, delivering a welcoming and efficient reception service while supporting the day-to-day running of our head office.

This varied role suits someone who enjoys working with people, can multitask effectively, and takes pride in delivering excellent customer service.