Front Desk & Admin Coordinator

Jet2.com Limited; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Colleague discounts on Jet2holidays &

Jet2.com flights discounts

Mental Health First Aiders

Retail discounts on travel, health & >

Job summary

Jet2.com Limited is seeking an Administration and Reception Administrator to provide friendly, efficient, accurate administrative support to colleagues and visitors at our site in the UK. You will manage starter packs, access passes, update databases and maintain accurate contact records while supporting the reception team in daily tasks.

The role requires IT literacy, strong organisational skills and the ability to liaise confidently with people at all levels.

Qualifications

• You’ll be an experienced administrator with excellent customer service skills and an organised, structured approach to work.
• You’ll be IT literate, with the ability to use databases and learn new systems quickly.
• You’ll be friendly, approachable, and confident liaising with people at all levels on a daily basis.

Responsibilities

• New starter process – creating and issuing new starter packs, access passes and updating databases.
• Ensuring contact information for all colleagues is accurate and updated.
• Issuing access to lockers and key fobs, maintaining secure records at all times.
• Ordering business cards and other items as requested.
• Ongoing day-to-day support of other department functions.
• Answering incoming calls and directing them to the correct colleague as quickly as possible.
• Managing the email inbox ensuring that all requests are dealt with in a professional and timely manner.
• Sorting, distributing, and franking all mail, plus advising recipients that they are required to collect their parcels from the Administration office.
• Arranging car parking for visitors to Holiday House, having monitored the number of available spaces.

Skills

Customer service

Administrative tasks

IT literacy

Attention to detail

Tools

Databases

Job description

Jet2.com Limited is seeking an Administration and Reception Administrator to provide friendly, efficient, accurate administrative support to colleagues and visitors at our site in the UK. You will manage starter packs, access passes, update databases and maintain accurate contact records while supporting the reception team in daily tasks.

The role requires IT literacy, strong organisational skills and the ability to liaise confidently with people at all levels.