Front Desk & Admin Assistant - Elevate Customer Care

Sefton Metropolitan Borough Council; Sefton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Sefton Council is seeking an enthusiastic administrator for its Customer Service team. The role is mainly based at Bootle One Stop Shop, with occasional duties at The Atkinson in Southport.

You will work at the reception desk providing face-to-face support and guidance, and perform cashiering and various administrative tasks. You will help residents with high-quality service, update customer information on core computer systems, and handle a varied workload.

Qualifications

• Experience in customer service in a face-to-face environment.

Responsibilities

• Work at the reception desk providing face-to-face customer support and guidance.
• Carry out cashiering and administration duties.
• Maintain and update customer information on core computer systems.
• Handle a varied workload with empathy and professionalism.

Job description

Sefton Council is seeking an enthusiastic administrator for its Customer Service team. The role is mainly based at Bootle One Stop Shop, with occasional duties at The Atkinson in Southport.

You will work at the reception desk providing face-to-face support and guidance, and perform cashiering and various administrative tasks. You will help residents with high-quality service, update customer information on core computer systems, and handle a varied workload.