Friendly Library Assistant — Fast-Paced, Customer-Focused

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Discounts at leisure centres

Cycle to work

Health and exercise sessions

Job summary

Derbyshire County Council operates Derbyshire Libraries and is seeking a friendly, customer-focused individual to join our fast-paced library team. You will help create a welcoming environment for diverse customers and promote our library services.

The role requires strong multi-tasking, a positive attitude to learning, and comfort with IT systems; library experience is an advantage, but exceptional customer service elsewhere is welcome.

Qualifications

• Customer-focused approach in a fast-paced environment.
• Welcoming environment for diverse customers.
• Ability to promote library services.
• Willingness to learn and adapt to library IT systems.

Responsibilities

• Create a friendly, welcoming environment for a diverse range of customers.
• Promote library services and resources to users.
• Multi-task across tasks and handle pressure gracefully.
• Cover other library roles as needed within Derbyshire Libraries.
• Some evening and weekend work with flexibility as required by service.

Skills

Customer service

Teamwork

Multi-tasking

IT literacy

Tools

Library systems

Job description

Derbyshire County Council operates Derbyshire Libraries and is seeking a friendly, customer-focused individual to join our fast-paced library team. You will help create a welcoming environment for diverse customers and promote our library services.

The role requires strong multi-tasking, a positive attitude to learning, and comfort with IT systems; library experience is an advantage, but exceptional customer service elsewhere is welcome.