Friction Arts

Arts Council England; Birmingham; Hybrid; GBP 21,000 - 26,000; Part time

Job summary

Friction Arts in Birmingham seeks a Coordination Administrator to manage day-to-day administration and practical venue support for The Edge. You will coordinate venue hire, maintain records and support project delivery, reporting to the Head of Operations.

The role is part-time (32 hours across four days) in a busy, creative organisation, requiring clear processes, strong organisation, and excellent communication with artists and community partners.

Qualifications

• Experience of administration and coordination in a small, busy office or similar setting.
• Proficiency with Microsoft Office, especially Word and Excel.
• Ability to work in an informal, creative environment while maintaining clear processes and high standards.
• Organised with good attention to detail and practical problem-solving.
• Ability to work independently, manage workload and meet deadlines.
• Clear, warm communication with colleagues, artists, hirers and community members.

Responsibilities

• Office administration: respond to enquiries, welcome visitors, direct requests, follow up as needed.
• Maintain clear digital and paper filing systems and confidential records.
• Contracts and financial administration; liaise with Finance Officer for invoicing.
• Coordinate venue hire, bookings and ensure smooth operation with building and duty managers.
• Support Head of Operations with staff and freelancer administration; maintain confidential records.
• Project administration and monitoring: scheduling and administration of projects and programmes.

Skills

Administrative experience

Organised

Communication skills

Team coordination

Tools

Microsoft Office

Word

Excel

Job description

Tue, 27 Oct 2026">published - Tue, 27 Oct 2026

Job Summary

We’re looking for someone with experience of administration and coordination in a small, busy office or a similar setting, to join an ethical, arts, and community-focused organisation

Job Description

The Coordination Administrator coordinates the day-to-day administration and practical venue support that enable Friction Arts' work. Working closely with the Head of Operations, they manage venue hire enquiries, bookings and agreements; maintain organisational records; coordinate contracts and financial paperwork; and support project delivery, policy reviews, compliance administration and Board meetings.
The post-holder helps keep The Edge organised, welcoming and ready for use. This includes coordinating arrangements with artists and hirers, helping set up and reset spaces, becoming familiar with the building and its equipment, and reporting and following up maintenance or technical issues with colleagues, contractors and specialists.
As a key point of contact for artists, hirers, partners and community members, they communicate clearly, keep information moving between everyone involved and follow agreed actions through to completion. They work independently within agreed procedures, referring requests that need approval or specialist input to the appropriate member of the team.
The post is part time, 32 hours, four days per week.

Job Requirements

We're looking for someone with experience of administration and coordination in a small, busy office or a similar setting. You'll be confident using Microsoft Office, particularly Word and Excel, and comfortable learning new systems.
You'll also need to:
care about social and community-focused work
enjoy administration and understand the difference it makes to a busy team
be comfortable in an informal, creative environment while maintaining clear processes and high standards
be organised, with good attention to detail and a practical approach to solving problems
work independently, manage your workload and keep track of deadlines
communicate clearly and warmly with colleagues, artists, hirers and community members
be comfortable getting to grips with the building and its equipment, identifying practical issues and knowing when to involve a contractor

Job Responsibilities

Office administration:
Responding to general enquiries by email, telephone and in person, welcome visitors to The Edge and direct requests to the appropriate colleague, following up where needed.
Maintain clear and accessible digital and paper filing systems, keeping organisational records up to date and ensuring confidential information is available only to authorised people.
Contracts and financial administration, preparing and collating artists contracts. Liaise with the Finance Officer to ensure invoicing works efficiently.
Coordination of venue hire, including taking and monitoring bookings and ensuring the smooth running of hires alongside the building and duty managers. Policies and staff support, Supporting the Head of Operations with staff and freelancer administration, maintaining confidential records and following up agreed actions.
Project Administration and Monitoring
Support with the scheduling and administration of projects, programmes and production activity.