The Marlowe Theatre

Arts Council England; Canterbury; On-site; GBP 26,000 - 32,000; Full time

Job summary

Arts Council England is seeking a Learning and Participation Administrator to support the Learning & Participation Department across our work with Young People, Education and Community and Public Programming. Based at the Marlowe Theatre in Kent, you will provide organised, proactive admin support to enable delivery of creative programmes.

You will coordinate scheduling, onboarding, records, and communications, ensuring data is maintained accurately and processes run smoothly.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong organisational abilities with a proactive approach to admin tasks.
• Reliable, with attention to detail and accuracy in records and workflows.
• Ability to prioritise tasks and work independently in a busy environment.

Responsibilities

• Support the Learning & Participation team with day-to-day administrative tasks.
• Schedule meetings, minuting and booking spaces/resources; liaise with Operations.
• Assist with onboarding of practitioners and participants; liaise with HR for DBS checks.
• Help collate project information, schedules, risk assessments and access needs as needed.
• Assist with internal and external communications and cross-department meetings.

Skills

Great communicator

Organised

Attention to detail

Prioritisation

Problem solving

Tools

Artifax

Spektrix

Job description

Job Summary

The Learning and Participation Administrator will support the Learning & Participation Department, providing administrative support to the team, across our work with Young People, Education and Community and Public Programming.

Job Description

We are recruiting a full-time Administrator to join our fast-paced Learning & Participation department. We deliver a diverse range of complex projects and programmes at the Marlowe Theatre and across Kent, working with young people aged 5 and up, schools across the region and a range of community groups. Our partners include the RSC, Philharmonia and Matthew Bourne's New Adventures.

We are seeking a highly organised administrator to streamline day-to-day operations, strengthen internal systems and processes, and ensure information flows effectively across our projects and the wider Marlowe team.

Your skills and experience may have been gained outside the arts sector. We welcome the fresh perspectives and transferable expertise you can bring to a creative environment.

A competent administrator, you have developed the skills needed to work in a busy office, such as prioritisation, communication, record keeping, problem solving, attention to detail, and agility to change.

You will be confident working alongside experienced arts programme managers, providing the organised, responsive administrative support they need to deliver creative programmes effectively.

The Marlowe Theatre is an inclusive and disability confident employer. We value difference and recruit by merit based on fair and open competition. We welcome candidates from all backgrounds regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

The Marlowe Theatre is committed to safeguarding children, young people and adults at risk. As this post might involve some work alongside children and young people, the successful candidate will be subject to safer recruitment procedures, including satisfactory references and a basic DBS check.
£28,639 per annum
Closing date 17 November 2026 11:59pm

Job Requirements

• A great communicator
• Organised and efficient
• Resilient and Resourceful
• Rigorous and detail orientated
• A problem solver willing to use own initiative
• A collaborative and proactive team player
• Good knowledge of administrative practices
• Some knowledge of relevant legislation and regulations, in particular Data Protection Act 2018 and the Data (Use and Access) Act 2025
• An interest in theatre or the participatory arts
• An interest in creating safe spaces for participants, or a willingness to learn
• Good written and verbal com
• Good written and verbal communication skills - including being able to express information in accessible ways to people from a wide range of backgrounds and lived-experiences.
• Good level of administration skills
• Good numeracy, literacy and computer skills
• Good interpersonal skills
• The ability to adapt and work on own initiative
• The ability to plan and priorities tasks
• Experience working in administration, ideally in an operational environment

Job Responsibilities

• To support L&P Director and L&P team with general admin tasks, such as scheduling, arranging and minuting meetings, booking spaces and resources and liaising with the Operations Team.
• Using systems such as Artifax and Spektrix
• To support the L&P team with practitioner and participant on-boarding and communication.
• To support with freelance practitioner contract writing and liaise with HR for DBS.
• Support the collation and sharing of essential project information such as session schedules, plans, risk assessments and access needs as needed.
• To support the L&P team with internal and external communications
• To be the point of contact for organising department and cross department meetings
• Representing L&P at weekly Operations meetings and reporting back
• To support the L&P team and Box office with fees reconciliation.
• To support the L&P team with payroll timesheets and invoices by ensuring timely and accurate processing
• To support the team with monitoring and data collection

Job Overview

• Job Title: Learning and Participation Administrator