French-Speaking Luxury Client Advisor – London Flagship

Burberry; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Burberry in London seeks a French-speaking Luxury Client Advisor to join its flagship store. You will deliver personalised luxury service to an international clientele and build lasting relationships through expert product knowledge and proactive outreach.

As part of a dynamic team, you will work to achieve sales targets while upholding Burberry's craftsmanship and heritage in every interaction. The role requires elegance, professionalism and a passion for exceptional service.

Qualifications

• Fluent in French and English
• Experience in luxury retail, premium retail, hospitality or a customer-focused environment
• Passion for delivering exceptional service and building meaningful client relationships
• Strong commercial awareness with the ability to identify opportunities through customer needs

Responsibilities

• Deliver personalised luxury service to French-speaking and international clients, creating exceptional customer experiences at every touchpoint.
• Build and nurture long-term client relationships through proactive outreach and thoughtful follow-up.
• Achieve individual and team sales goals while identifying opportunities to grow client engagement and loyalty.
• Demonstrate expert knowledge of Burberry products, craftsmanship, heritage and current collections.
• Collaborate with colleagues across the flagship store to deliver a seamless and elevated customer journey.
• Maintain the highest standards of presentation, operational excellence and brand representation

Skills

French fluency

English fluency

Luxury retail experience

Customer service excellence

Job description

Burberry in London seeks a French-speaking Luxury Client Advisor to join its flagship store. You will deliver personalised luxury service to an international clientele and build lasting relationships through expert product knowledge and proactive outreach.

As part of a dynamic team, you will work to achieve sales targets while upholding Burberry's craftsmanship and heritage in every interaction. The role requires elegance, professionalism and a passion for exceptional service.