French, Dutch & English Customer Service Advisor

ABL Recruitment; London; Hybrid; GBP 30,000; Full time

Job summary

A leading company in customer service is seeking a French, Dutch, and English Customer Service Advisor based in London. You will join a friendly multilingual team to support customers in the Benelux region with various product queries and engage across multiple platforms. With a starting salary of £29,500, the role offers hybrid working and great career progression. If you are a problem solver who thrives in a digital environment, this could be the perfect role for you.

Benefits

Gym discounts

Cycle-to-work scheme

Career development opportunities

Wellbeing perks

Qualifications

• Fluent in French, Dutch, and English required.
• Previous customer care experience, preferably in the food industry.
• Ability to work in a hybrid model, 2 days in the office.

Responsibilities

• Support customers across social media, phone, email, and live chat.
• Take ownership of customer journeys to find solutions.
• Respond with warmth and professionalism in multiple languages.

Skills

Empathy

Problem Solving

Communication

Digital Savvy

Tools

Salesforce

Google Suite

MS Office

Job description

Social network you want to login/join with:

French, Dutch & English Customer Service Advisor, London

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Location:

London, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

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Job Reference:

BBBH9570EK_1749641998

Job Views:

9

Posted:

11.06.2025

Expiry Date:

26.07.2025

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Job Description:

French, Dutch & English Customer Service Advisor



Salary: £29,500

Hours: 40 hours per week

Operational hours: Monday to Friday 8.30am – 5pm / Saturday 9am-2pm

Hybrid



We are seeking a fluent French and Dutch speaker to join a fun, friendly multilingual team as a Customer Service Advisor based in central London (2 days in the office, the rest from home). You'll be supporting customers in the Benelux region with product queries, social media conversations, and all kinds of care-related comms for a much-loved household brand.



You’ll be the person they turn to when they need support, a bit of reassurance, or a fast solution. Whether that’s a question on Instagram, a product concern, or a curious query about nutrition - you'll handle it with empathy, clarity, and a touch of personality.



Please note: You must be fluent in all three languages - French, Dutch, and English



What you’ll be doing:

* Supporting customers across social media, phone, email and live chat
* Taking ownership of customer journeys and finding the right fix first time
* Responding with warmth and professionalism – in French, Dutch, and English
* Collaborating with an experienced team who love what they do
* Working with tools like Salesforce, Google Suite and MS Office
* Getting involved in campaign content and community engagement



About You:

* You speak French, Dutch, and English fluently
* You’re empathetic, articulate, and love solving problems
* You're digitally savvy and comfortable across platforms
* You have previous experience in customer care – food industry is a bonus
* You're curious about nutrition, wellbeing or products with purpose
* You’re a team player who also thrives working independently



Perks & Culture:

* £29,500 starting salary + opportunity to grow
* Hybrid working: 2 days in our lively central London office
* Career development with a clear path to progress
* Gym discounts, cycle-to-work scheme, and wellbeing perks



If you're passionate about people, language, and customer care with meaning, this could be your next big move.