Freight Vehicle Safety Operative

Carlisle Support Service; Folkestone; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Family-friendly maternity policy

Earned wage access

Vouchers, discounts and rewards

Full induction and career development

Quality kit and uniform

SIA top-up training

Employee Assistance Program

Refer a Friend £100

Long service awards

Job summary

Carlisle Support Service is hiring for a Freight Safety & Securing Operative to work on-site at the Eurotunnel terminal. You will ensure vehicle security and assist passengers from arrival to departure, with shifts across a 24/7 period within a fast-paced transport environment.

The role emphasizes customer service, safety checks, and close teamwork in a high-traffic setting. A full UK driving licence is desirable, and DBS/background checks will be required.

Qualifications

• Strong customer service and a friendly, approachable manner.
• Confident verbal and written communication.
• Physical fitness for manual tasks and on-your-feet work.
• High attention to detail and commitment to safety protocols.
• Willingness to work shifts, weekends and holidays.
• Full UK driving licence (desirable).
• Be at least 18 years old.
• Must have a 5-year checkable employment/education history.
• Eligible to work in the UK and pass UK DBS/background checks.

Responsibilities

• Vehicle securing: apply and remove wheel chocks to HGVs boarding the shuttle.
• Safety inspections: conduct pre- and post-journey checks on freight vehicles and trains.
• Customer support: greet drivers and passengers, provide clear instructions, assist with their journey.
• Team collaboration: work with colleagues in a safety-critical, high-traffic setting.
• On-site driving: operate company vehicles within the terminal as required.

Education

5-year checkable history

Job description

Job Introduction

The Benefits:

• Health and Wellbeing Plans - including our family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorised wages.
• Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day .
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform - so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme - earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

Our client

Join the team behind one of Europe's busiest and most unique transport systems.

We're hiring reliable, safety-focused, and customer-oriented individuals to support Eurotunnel - the high-speed vehicle shuttle service connecting the UK and France.

This is your opportunity to be part of a fast-paced, hands-on environment, where no two days are the same. You'll be part of a close-knit, professional team helping ensure the safety and smooth movement of freight vehicles and passengers.

The Role: Freight Safety & Securing Operative

In this dual-role position, you'll be responsible for both operational safety and customer interaction. You'll work on-site at the Eurotunnel terminal, ensuring vehicles are secure and passengers are supported from arrival to departure, working shifts across a 24/7 period.

Key responsibilities include:

• Vehicle Securing: Apply and remove wheel chocks to HGVs boarding the shuttle.
• Safety Inspections: Conduct pre- and post-journey checks on freight vehicles and trains.
• Customer Support: Greet drivers and passengers, provide clear instructions, and assist with their journey.
• Team Collaboration: Work closely with colleagues in a safety-critical, high-traffic setting.
• On-site Driving: Operate company vehicles within the terminal (as required).

About You

We're looking for dependable team players who can stay calm under pressure and bring a positive, can-do attitude to work every day.

You'll need:

• Strong customer service skills and a friendly, approachable manner.
• Confident verbal and written communication.
• Physical fitness for manual tasks and on-your-feet work.
• High attention to detail and commitment to safety protocols.
• Willingness to work shifts, weekends, and holidays.
• Previous experience in logistics, transport, or customer service (preferred).
• Full UK driving licence (desirable).

Requirements

To be eligible for this role, you must:

• Be at least 18 years old.
• Have a 5-year checkable employment/education history.
• Be eligible to work in the UK.
• Pass a UK DBS and (if applicable) an overseas background check.
• Pass a safety-critical medical.

You’ll also need to provide original documents during the vetting process. This may include: Passport, Driving Licence, Utility Bill (dated within 3 months), HMRC letter, Bank Statement, Payslip, Birth Certificate, or a valid Share Code.

Why Join Us?

• Be part of a unique, high-profile European transport operation.
• Work in a dynamic, people-first environment.
• Gain valuable experience in a safety-critical logistics role.
• Opportunities for ongoing training and development.

About us

Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more .

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure .

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion .

In all situations people will be judged solely on merit or ability.