Freight Operations Executive

Aramex; Heywood; On-site; GBP 21,000 - 30,000; Full time

Job summary

Aramex is seeking a detail-oriented Roadfreight Admin to oversee end-to-end shipments at our Trafford Park depot. The role demands strong Excel/Word/Outlook skills and exceptional accuracy in daily planning and data entry.

You will liaise with drivers, customers, and hauliers, maintaining daily records and ensuring timely updates across systems. A proactive, team-focused mindset is essential for success.

Qualifications

• Proficiency in Microsoft Excel, Word & Outlook.
• Highly organised and a team player.
• Deadline focused and quick to learn.
• Fluent English, both written and spoken.
• Excellent communication skills and detail oriented.
• Able to work well under pressure.

Responsibilities

• Manifest daily export trailers and send related pre-advices.
• Update collection and delivery status promptly.
• Manage web bookings.
• Monitor PODs and update internal system.
• Log daily outturn reports and resolve discrepancies.
• Perform administrative activities in Roadfreight department.
• Request quotations from hauliers for special collections/deliveries.
• Coordinate transport queries with other depots.
• Create run sheets detailing collections and deliveries.
• Collaborate with Warehouse and Transport teams to ensure smooth movement of shipments.
• Provide customer service via phone and email.
• Data entry with attention to detail.
• Transport planning for same-day collections.
• Add accruals.
• Create movements for subcontractors.

Skills

Fluent English

Excellent communication skills

Detail oriented

Deadline focused

Team player

Ability to work under pressure

Highly organised

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Responsible for end to end control of all shipments coming into and out of Roadfreight depot in
Trafford Park. Highly focused, administrative role so attention to detail is essential.

Job Description

1. Manifest daily export trailers and send related pre-advices
2. Update collection and delivery status in a timely manner
3. Responsible for web bookings
4. Monitor, chase and process all POD’s ensuring timely updating of internal system.
5. Log and report outturn daily reports, cross referencing any discrepancies, completion of new
   job references, delivery notes and amending of job details within a 2-hour window
6. All related administrative activities in the Roadfreight department.
7. Contact hauliers to provide quotations for special collections/deliveries
8. Monitor and deal with transport queries by liaising with other depots
9. Checking that collections are clear and populating the planning sheet
10. Responsible for creation and issuing of run sheets detailing all collections and deliveries
11. Working with Warehouse and Transport teams to ensure smooth and efficient movement of all
    shipments
12. Customer Service - dealing with queries from customers, subcontractors and drivers and assist
    in their enquiries via phone and email, ensuring satisfactory and timely resolution
13. Data entry with attention to detail
14. Transport planning for same day collections
15. Adding accruals
16. Creating movements for subcontractors

Job Requirements - Experience and Education

1. Proficiency in Microsoft Excel, Word & Outlook
2. Highly organised and a team player
3. Deadline focused
4. Flexible, adaptable and quick to learn
5. Ability to work on own initiative
6. Excellent communication skills
7. Detail focused
8. Must be able to work well under pressure
9. Fluent English, both written and spoken is essential
10. Possess a positive outlook, promoting constructive responses to the challenges of work