Road Freight Operator

Transcomm Recruitment Ltd; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Transcomm Recruitment Ltd in Southall is seeking a Road Freight Import or Export clerk to join a growing road freight cross-trade team. The role covers planning, booking, and managing inbound and outbound shipments while coordinating with haulage companies and freight forwarders to secure rates and delivery schedules.

The candidate should have some road freight experience (Import or Export) and possess strong organisational and communication skills to handle documentation, cost control, and

Qualifications

• The ideal candidate must have some road freight experience either Import or Export.
• Plan, book and manage road freight transport for inbound and outbound shipments.
• Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules.
• Monitor shipments and resolve delays or transport issues while ensuring documentation is accurate.

Responsibilities

• Plan, book, and manage road freight transport for inbound and outbound shipments.
• Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules.
• Monitor shipments and proactively resolve delivery delays or transport issues.
• Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/export documents).
• Track transport costs and support cost control initiatives.
• Provide transport partners with precise collection and delivery instructions.
• Monitor emails to identify and escalate potential operational issues.
• Monitor KPI performance to meet targets.
• Support customs processes.
• Be willing to participate in an on-call weekend rota.
• Carry out ad hoc duties to support the wider Operations team.

Skills

Road freight operations

Logistics coordination

Negotiation skills

Time management

Attention to detail

Communication skills

Tools

ERP software

CargoWise

Lima

Job description

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.

ROLE: Road Freight - Import or Export

LOCATION: Southall

BASIC SALARY: £30k to £35k.

HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pm

ROLE:

• Plan, book, and manage road freight transport for inbound and outbound shipments
• Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
• Monitor shipments and proactively resolve delivery delays or transport issues
• Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
• Track transport costs and support cost control initiatives
• Provide transport partners with precise collection and delivery instructions.
• Monitor incoming emails to identify, flag, and escalate potential operational issues.
• Monitor and report on KPI performance to ensure operational targets are met.
• Support customs processes.
• Be willing to participate in an on call weekend rota to support operational continuity.
• Carry out general ad hoc duties to support the wider Operations team.

Coordination & Communication

• Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
• Provide regular shipment and order status updates to stakeholders
• Escalate risks to service levels or supply continuity when necessary
• Ensure compliance with company policies, transport regulations, and health & safety standards
• Maintain accurate records and documentation and upload and file in the platform.
• Identify opportunities to improve logistics efficiency and purchasing processes

Skills and Competencies

• Strong understanding of road freight operations and logistics processes including customs
• Experience with purchase order systems and ERP software
• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Effective communication and negotiation skills
• Ability to work under pressure and meet deadlines

Knowledge & Experience

• Previous experience in logistics, transport coordination, or supply chain operations
• Experience managing purchase orders and supplier communication
• Familiarity with UK and EMAT road transport regulations and customs(desirable)
• Worked with Cargo Wise and Lima (desirable)