Freight Operations Executive

Aramex; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Life Assurance (4x salary after 6m)

Free Flu Jab and Eye Care Voucher

Occupational Health Services

Monthly Employee Recognition Program

Regular Social Activities

Discretionary Bonus Scheme

25 Days Annual Leave + 8 Bank Holidays

Special Shipping Rates

Pension

Job summary

Aramex is seeking a detail‑driven Roadfreight Admin professional in Manchester to take end‑to‑end control of shipments entering and leaving the depot. The role requires strong Excel/Outlook skills, excellent communication, and the ability to work under pressure in a fast-paced environment.

You will manifest daily export trailers, update statuses, manage web bookings, and liaise with hauliers and depots to ensure timely deliveries and accurate reporting.

Qualifications

• Fluent English, both written and spoken.
• Highly organised and a team player.
• Deadline focused and able to work under pressure.
• Flexible, adaptable and quick learner.
• Ability to work on own initiative.
• Excellent communication skills.
• Detail focused and thorough.
• Proficient in MS Excel, Word and Outlook.
• Positive outlook and constructive responses to challenges.

Responsibilities

• Manifest daily export trailers and send related pre-advices.
• Update collection and delivery status in a timely manner.
• Responsible for web bookings.
• Monitor, chase and process all PODs ensuring timely updates.
• Log and report outturn daily, cross referencing discrepancies and updating job details.
• Carry out related administrative activities in Roadfreight.
• Contact hauliers to provide quotations for special collections/deliveries.
• Monitor transport queries by liaising with other depots.
• Check collections are clear and populate the planning sheet.
• Create run sheets detailing all collections and deliveries.
• Collaborate with Warehouse and Transport teams to ensure smooth movement of shipments.
• Handle customer and subcontractor queries via phone and email with timely resolution.
• Data entry with attention to detail; plan same-day collections.
• Add accruals and create movements for subcontractors.

Skills

Fluent English

Excellent communication

Highly organised

Deadline focused

Team player

Detail oriented

Work under pressure

Proactive / initiative

Tools

Excel

Word

Outlook

Job description

Responsible for end to end control of all shipments coming into and out of Roadfreight depot in Trafford Park. Highly focused, administrative role so attention to detail is essential.

Job Description

1. Manifest daily export trailers and send related pre-advices
2. Update collection and delivery status in a timely manner
3. Responsible for web bookings
4. Monitor, chase and process all POD’s ensuring timely updating of internal system.
5. Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
6. All related administrative activities in the Roadfreight department.
7. Contact hauliers to provide quotations for special collections/deliveries
8. Monitor and deal with transport queries by liaising with other depots
9. Checking that collections are clear and populating the planning sheet
10. Responsible for creation and issuing of run sheets detailing all collections and deliveries
11. Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
12. Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email, ensuring satisfactory and timely resolution
13. Data entry with attention to detail
14. Transport planning for same day collections
15. Adding accruals
16. Creating movements for subcontractors

Job Requirements - Experience and Education

• Proficiency in Microsoft Excel, Word & Outlook
• Highly organised and a team player
• Deadline focused
• Flexible, adaptable and quick to learn
• Ability to work on own initiative
• Excellent communication skills
• Detail focused
• Must be able to work well under pressure
• Fluent English, both written and spoken is essential
• Possess a positive outlook, promoting constructive responses to the challenges of work

Leadership Behaviors

• Building Outstanding Teams
• Setting a clear direction
• Simplification
• Collaborate & break silos
• Execution & Accountability
• Growth mindset
• Innovation
• Inclusion
• External focus

We offer:

• Life Assurance (available after 6 months of service) – 4x salary
• Free Flu Jab and Eye Care Voucher
• Occupational Health Services
• Monthly Employee Recognition Program
• Regular Social Activities
• Discretionary Bonus Scheme
• 25 Days Annual Leave, plus 8 Bank Holidays
• Special Shipping Rates
• Pension