Freight Forwarder

Austin Fraser; Sunbury-on-Thames; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player is looking for a skilled Road Freight Coordinator to enhance their logistics team. In this dynamic role, you will oversee the complete road freight process, ensuring efficiency and compliance with service standards. Your expertise in logistics and freight forwarding will be crucial as you handle order processing, customs clearance, and stakeholder communication. Join a forward-thinking company that values your contributions and offers a competitive salary, generous holiday, and a supportive working environment. If you're ready to take your career to the next level, this opportunity is perfect for you.

Benefits

23 days holiday + bank holidays

Company pension scheme

Private healthcare (after qualifying period)

Performance-related bonus scheme

Qualifications

• Minimum 2 years' experience in logistics and freight forwarding operations.
• Strong understanding of UK freight procedures and customs.

Responsibilities

• Manage end-to-end road freight process including planning and customs.
• Ensure accurate processing of shipments and documentation.

Skills

Logistics and freight forwarding

Organisational skills

Communication skills

Attention to detail

Tools

Microsoft Office

CargoWise

Job description

Our client, who are a well-established global freight forwarder, is seeking an experienced Road Freight Coordinator to join their team in Sunbury-on-Thames.

This role involves managing the end-to-end road freight process, including freight planning, order handling, and customs clearance. You'll be responsible for ensuring all shipments are processed accurately, efficiently, and in line with service standards.

Working Hours:
Monday to Friday, 09:00-17:30

Package:

Salary up to £35,000 (dependent on experience)
23 days holiday + bank holidays
Company pension scheme
Private healthcare (after qualifying period)
Performance-related bonus scheme

Key Responsibilities:

1. Full order processing and coordination of EU Road freight
2. Analyse customer orders for accuracy and feasibility
3. Plan and book transportation for road freight
4. Handle import customs procedures and documentation
5. Generate invoices and maintain accurate digital records
6. Provide updates to internal and external stakeholders via email, phone, or EDI
7. Resolve operational issues promptly
8. Report non-conformities in line with KPIs
9. Liaise with approved subcontractors within agreed rates
10. Ensure timely and accurate documentation and order handling

Requirements:

1. Minimum 2 years' experience in logistics and freight forwarding operations
2. UK based/Right to work in the UK (No sponsorship on offer)
3. Strong understanding of UK freight procedures
4. Computer literate with Microsoft Office (and/or other logistics platforms)
5. Experience with CargoWise preferred but not essential
6. Strong organisational and communication skills
7. Attention to detail and ability to manage multiple shipments